Last Updated: 05.12.2025
1. Introduction
LUMO SPACE YAZILIM ANONIM SIRKETI (“Company”, “we”, “us”, “our”) is committed to protecting the privacy of users of our mobile game application (“Application”). This Privacy Policy explains what information we collect, how we use it, and how we protect it.
2. Information We Collect
2.1. Personally Provided Information
- Account Information: Username, email address (optional), profile information
- Authentication: Information provided through Apple Sign-In or Google Sign-In
- Contact Information: Information provided in support requests
2.2. Automatically Collected Information
- Device Information: Device model, operating system version, unique device identifiers
- Usage Data: In-game activities, scores, progress data, play time
- Technical Information: IP address, application version, crash reports, performance data
- Location Information: (Optional, only when permission is granted)
2.3. Information from Third-Party Services
- Firebase: Authentication, data storage, analytics
- Google Analytics: Usage statistics (anonymous)
- Apple App Store: Purchase history, refund information
3. How We Use Information
Collected information is used for the following purposes:
3.1. Service Provision
- Operating and providing the Application and services
- Account creation and management
- Recording in-game progress and scores
- Leaderboards and social features
3.2. Service Improvement
- Analyzing application performance
- Detecting and fixing errors
- Improving user experience
- Developing new features
3.3. Communication
- Responding to support requests
- Sending important updates and notifications
- Fulfilling legal obligations
3.4. Security
- Preventing fraud
- Detecting security breaches
- Protecting user accounts
4. Information Sharing
4.1. Third-Party Service Providers
Your information may be shared with trusted third-party service providers for the following purposes:
- Firebase (Google): Data storage, authentication, analytics
- Apple App Store: Processing in-app purchases
- Cloud Services: Data backup and storage
4.2. Legal Requirements
Your information may be shared in the following circumstances:
- Fulfilling legal obligations
- Court orders or legal processes
- Preventing security breaches
- Protecting user rights
4.3. Business Transfers
In case of merger, transfer, or sale, your information may be transferred to the new owner.
5. Data Security
5.1. Security Measures
We take the following measures to protect your information:
- Encryption technologies (SSL/TLS)
- Secure server infrastructure
- Regular security audits
- Access controls and authorization
5.2. Data Retention
Your information is retained for as long as necessary to provide services and fulfill legal obligations. When you close your account, your information will be deleted or anonymized within 30 days.
5.3. Data Breach
In case of a data breach, users will be notified in accordance with legal requirements.
6. User Rights (GDPR and KVKK Compliance)
6.1. Right of Access
You may request access to your personal data.
6.2. Right to Rectification
You may request correction of incorrect or incomplete information.
6.3. Right to Erasure
You may request deletion of your personal data (subject to legal obligations).
6.4. Right to Object
You may object to data processing activities.
6.5. Right to Data Portability
You may receive your data in a structured format.
6.6. Exercising Your Rights
To exercise your rights, you may send an email to support@lumospaceco.com.
7. Cookies and Tracking Technologies
The Application may use the following technologies:
- Local Storage: To store game data on the device
- Analytics Tools: To collect usage statistics (anonymous)
- Crash Reporting: To detect errors
8. Children’s Privacy
The Application is designed for users aged 13 and above. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it immediately.
9. International Data Transfers
Your information may be stored on servers of our service providers (e.g., Google Firebase in the USA). These transfers are made in accordance with appropriate security measures and legal regulations (GDPR, KVKK).
10. Policy Changes
This Privacy Policy may be updated from time to time. Significant changes will be notified within the Application or sent via email. Your continued use of the Application after changes constitutes acceptance of the updated Policy.
11. Contact
For privacy-related questions or to exercise your rights:
LUMO SPACE YAZILIM ANONIM SIRKETI
Email: support@lumospaceco.com
Address: MASLAK MAH. AOS 55. SOK. 42 MASLAK B BLOK SITESI NO:4 SARIYER / ISTANBUL / TURKIYE
12. Effective Date
This Privacy Policy is effective as of 05.12.2025.